Effective Date: 30th September 2023
At MDH Performance, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, products, and services. By using MDH Performance’s website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of personal information from you, including but not limited to:
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Contact Information: Name, address, email address, phone number, and other similar information.
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Payment Information: Credit card or other payment card information, billing address, and related payment details.
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Order Information: Information about products or services you purchase or inquire about.
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Website Usage Information: Information about your interactions with our website, such as your browsing history, IP address, browser type, and device information.
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Communication Information: Records of your interactions with our customer support team, including emails and phone calls.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
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To fulfill your orders and provide customer support.
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To process payments and prevent fraudulent transactions.
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To communicate with you about your orders, account, and inquiries.
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To improve our website and services, including personalizing your experience.
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To send promotional and marketing materials if you have opted in to receive them.
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To comply with legal obligations and protect our rights and interests.
3. Disclosure of Your Information
We may share your personal information with:
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Service Providers: We may share your information with third-party service providers who assist us in processing orders, payments, and providing customer support.
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Legal Requirements: We may disclose your information as required by law or when we believe it is necessary to protect our rights, property, or safety, or that of others.
4. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: You may request access to the personal information we hold about you and request that it be corrected or deleted, subject to legal limitations.
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Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our communications or by contacting us.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The most recent version of this policy will be posted on our website, and the effective date will be updated accordingly.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Email: info@mdhperformance.co.uk
- Phone: +442891877649
- Address: 28 Belfast Road, Bangor, BT20 3GS, County Down
- Thank you for trusting MDH Performance with your personal information. We are dedicated to safeguarding your privacy and providing you with the best possible experience when using our services.
By using MDH Performance’s website and services, you acknowledge that you have read and agreed to this Privacy Policy.